Tuesday, May 08, 2007
Tuesday, April 24, 2007
The Fossil watch company is dishonest and makes cheap watches. Also, Fossil does not respect their warranty. I would recommend that if you are in the market for a watch that you do not buy a Fossil watch.
My very nice watch broke after only two years, so I mailed it to them to fix. They were pretty quick at fixing it. However, Fossil did not honour their warranty.
On the form, I wrote My watch stopped running. I took it to a jeweller to replace the battery, but that did not resolve the problem. A second jeweller looked at the watch and confirm that the battery was fine and that the problem was, therefore, in the watch's mechanism. It was purchased at Sears Canada in 2004 and is under warranty. I also included a copy of a receipt proving the purchase date (2004). I think that is fairly unambiguous.
The Fossil form has a table that says:
|Not under warranty (bracelet, strap, crystal, case - includes shipping)||$27.00|
|Battery Replacement (includes shipping)||$17.00|
|Under warranty (only shipping & handling)||$8.50|
So I clearly expected to be charged only $8.50.
They sent back an invoice that says:
|Shipping and Handling||8.50|
And billed me for $27.00.
I shall now quote from the first paragraph of Fossil Warranty: Your FOSSIL brand watch is warranted by Fossil for a period of 11 years from the date of purchase...During the warranty period the watch movement, hands and dial are the only components covered under this warranty. These will be repaired or the watch will be replaced (at the sole discretion of Metro Service Center) free of repair charges, if it proves to be defective in material or workmanship under normal use. A $8.50 return shipping and handling fee applies to all warranty (excluding California) and non-warranty service...
So, clearly, the movement is warranted by Fossil until 2015 and will be repaired free of repair charges. So why did Fossil not honour their warranty? Because Fossil lies. Now I need to waste my time phoning and complaining. (Between the hours of 8 AM - 6 PM CST, Monday through Friday of course).
Fascist America, in 10 easy steps is a compelling editorial in The Guardian.
As Americans turn away quite leisurely, keeping tuned to internet shopping and American Idol, the foundations of democracy are being fatally corroded. Something has changed profoundly that weakens us unprecedentedly: our democratic traditions, independent judiciary and free press do their work today in a context in which we are "at war" in a "long war" - a war without end, on a battlefield described as the globe, in a context that gives the president - without US citizens realising it yet - the power over US citizens of freedom or long solitary incarceration, on his say-so alone.
Tuesday, April 17, 2007
Monday, April 16, 2007
I finished reading The Seventeen Traditions. I got a copy when I went to see Ralph Nader speak in Olympia a couple months ago.
It was a quick read and only took me a few days to read. (The fact that it's only 150 pages long and the page size is small helped). The "Seventeen Traditions" are principles taught to him by his parents when he was a young child. So it's filled with stories about his childhood and about his parents and siblings. It's nostalgic - e.g. "A new toy was a special occasion, and most of them were the kind that could be used again and again - tops, crayons, picture books, puzzles, and dolls. Today's homes are often overflowing with dozen of complex, often violent electronic plastic toys, and yet children soon grow bored with them and demand the latest upgrade or fade." - and it is also a bit idealistic. Nevertheless, it made a number of points and provided some food for thought, so I think the book met its objective.
Sunday, April 08, 2007
The past two Saturdays I've gone hiking. I've posted some photos to Flickr.
Both mountains are part of the "Issaquah Alps" which are in the suburbs east of Seattle. I think I'll try going to the northeast on my next hiking trip - Barclay Lake below Mount Baring sounds good.